DRAFT for owner review. Not yet in effect and not legal advice. Items in [brackets] must be filled in before launch.
Terms of Service
Last updated: [DATE]
These Terms govern your use of StayDesk (staydeskapp.com and its related pages, the "Service"). StayDesk is operated by [OWNER LEGAL NAME], an individual sole proprietor doing business as StayDesk ("StayDesk," "we," "us"). By creating an account, joining the waitlist or using the Service, you agree to these Terms.
1. Who can use StayDesk
You must be at least 18 and able to form a binding contract. If you use StayDesk for a business, you confirm you're authorized to accept these Terms for it.
2. What the Service does
StayDesk helps short-term rental hosts create guest materials: a web guidebook and QR code, a printable welcome book, house rules, listing copy, review-reply drafts and a cleaner checklist. StayDesk is not affiliated with, endorsed by or sponsored by Airbnb, Vrbo, Booking.com or any other booking platform.
3. Your account
Keep your login details secure and tell us at hello@staydeskapp.com if you think your account has been accessed without permission. You're responsible for activity under your account.
4. Your content
You keep ownership of the text, answers and other material you add ("Your Content"). You give us a limited license to host, process, display and reformat Your Content only to run and improve the Service, including sending it to our AI and hosting providers for that purpose. You confirm you have the right to use Your Content and that it's accurate.
Guidebook and cleaner-checklist pages are reachable by anyone who has the link. Don't put information there that you wouldn't want a guest or cleaner to see, like door codes, alarm codes or safe codes.
5. AI-generated drafts: you review, you decide
Parts of the Service use automated writing tools. Their output can be incomplete, inaccurate or unsuitable. You are responsible for reviewing and editing everything before you publish, print, post or share it, including listing copy, house rules and review replies. StayDesk never posts to booking platforms for you. It's your job to make sure your listings, rules and replies follow platform policies and applicable laws, including fair-housing, anti-discrimination, accessibility, occupancy, safety and local short-term rental rules.
6. Acceptable use
You agree not to: (a) use the Service to scrape or copy content from booking platforms in violation of their terms; (b) publish unlawful, discriminatory, misleading or infringing content; (c) upload malware or try to disrupt or reverse engineer the Service; (d) resell the Service without written permission; or (e) use it to send spam.
7. Plans, billing and the beta
During early access, some features may be offered free and may change or end. When paid plans launch, prices are shown before you buy. Paid subscriptions are sold through our reseller and merchant of record, Lemon Squeezy, whose terms also apply to the purchase. Subscriptions renew automatically each month or year until you cancel. You can cancel at any time, and access continues until the end of the paid period. [REFUND POLICY: e.g., "We don't offer partial refunds, but contact us within 14 days of your first charge and we'll make it right."] We'll give at least 30 days' notice before changing the price of an active subscription.
8. Our property
The Service, its design, software and templates belong to StayDesk. You may use the materials you generate (guidebooks, PDFs, copy) for your own rental business, including after you cancel.
9. Suspension and termination
You can delete your account at any time. We may suspend or end access if you breach these Terms or if continuing would create legal risk, and we'll give notice where reasonable. On termination, public guidebook links stop working. We delete account data as described in our Privacy Policy.
10. Disclaimers
The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee bookings, ratings, revenue or platform approval of your content.
11. Limitation of liability
To the fullest extent the law allows: StayDesk won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, bookings or data. StayDesk's total liability for any claim related to the Service is limited to the greater of (a) the amount you paid StayDesk in the 12 months before the claim or (b) US 0.
12. Indemnity
You'll defend and indemnify StayDesk against third-party claims arising from Your Content, your rental operations or your breach of these Terms.
13. Changes
We may update these Terms. If a change is material, we'll notify you by email or in the app at least 14 days before it takes effect. If you keep using the Service after that, you accept the updated Terms.
14. Governing law and disputes
These Terms are governed by the laws of [STATE], USA, without regard to its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in [COUNTY, STATE], unless the law where you live requires otherwise. Before filing any claim, please email us so we can try to resolve it informally.
15. Contact
StayDesk · [MAILING ADDRESS] · hello@staydeskapp.com